Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Application refers to AlertPe Soundbox, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SM9 Media.
• Country refers to: India
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• First name and last name
• Phone number
• Usage Data
• Payment notifications: UPI transaction details received via notification access

How We Use Your Information

We use the collected information to:

• Provide voice alerts for UPI payment notifications
• Track daily payment collections
• Improve app functionality and user experience
• Send app updates and important announcements

Data Sharing

We do NOT share your personal information with third parties for marketing purposes. Your data is stored securely on our cloud servers to provide synchronization across devices and backup functionality.

Data Retention

Payment notification data and cashbook entries are stored securely on our cloud servers (Firebase). We retain your data for as long as your account is active. You can request data deletion at any time by contacting us at support@kiranaapps.com or by deleting your account through the app settings.

Data Security

We implement industry-standard security measures to protect your information. All data is encrypted in transit using SSL/TLS and at rest on our cloud servers. We use Firebase infrastructure which employs enterprise-grade security and regular security audits.

Third-Party Service Providers

We use trusted third-party service providers to help us operate and improve our Service:

• Firebase (Google): Cloud database, authentication, and hosting services. Firebase may collect analytics data as described in their privacy policy.
• Cloud Storage: For storing and backing up your payment notifications and cashbook data.

These service providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Permissions Used

Our app requires the following permissions:

• Notification Access: Required to read UPI payment notifications and provide voice alerts
• Audio/Media: Required to play voice alerts for payment notifications
• Storage: Required to store payment history and app preferences

User Choices

You can:

• Disable voice alerts in app settings
• Revoke notification access permissions anytime
• Request data deletion by contacting support@kiranaapps.com
• Delete your account through app settings to remove all cloud data
• Export your data in CSV/Excel format anytime

Children's Privacy

Our app is intended for business owners and is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this privacy policy, please contact us at: